Thank you for choosing the Incendio Wand!
This magical device lets you effortlessly shoot real fireballs. Please carefully read this user guide before using your wand. Safety is our utmost priority, so adhere to the instructions and guidelines to ensure a safe experience without mishaps.
Table of Contents:
- Getting Started
- Operating Instructions
- Safety Precautions
The Incendio Fire Magic Wand is a magical device designed for entertainment purposes. It allows you to create captivating fireball effects. Please use this wand responsibly and always prioritize safety.
2. Getting Started:
Before using your Incendio Fire Magic Wand, follow these initial steps:
Upon receiving your Incendio Fire Magic Wand, carefully unbox it.
Once unboxed, connect your wand to a standard USB charging adapter and allow it to charge for 40-60 minutes. After the charging process is complete, disconnect the charging cable.
c. Initial Testing:
Turn on the magic wand by switching it to the "ON" mode. Without inserting any flash paper, press the "FIRE" button located on the wand. Ensure that the heating element inside the wand's nozzle glows red. This step is crucial to verify that the heating element is functioning correctly.
d. Proper Storage:
It is essential to store your magic wand and flash paper in a dry place, protect them from water exposure, and also avoid negative physical impacts such as blows, falls, and other similar actions.
3. Operating Instructions:
To create fireball effects using your wand, follow these instructions:
a. Flash Paper Handling:
Flash paper should be handled with extreme care due to its flammability. Always tear and roll flash paper in small, controlled quantities. Avoid tearing or using too large pieces of flash paper, as it can get stuck inside the wand.
b. Preparing Flash Paper:
Check the condition of your flash paper before use. It should be completely dry. If you feel it's damp, you can lightly dry it with a hair dryer or leave it out in the sun (for no more than 1 hour).
c. Loading Flash Paper:
Tear off a small piece of flash paper (2 х 2 in / 5 x 5 cm). First, fold the paper three times. Once folded, begin rolling it into a cylindrical shape. Carefully place the rolled flash paper into the wand's nozzle. Ensure that the flash paper does not wobble side-to-side and does not protrude outside. Do not insert the flash paper too deeply inside the magic wand, as you might damage the heating element.
Using alternative materials or flash papers not supplied by the original website is strictly prohibited. Our flash paper is specially treated with a specific liquid, and only the original flash paper is authorized for use. Any use of alternative materials may result in hazards and void product warranty or return eligibility.
Use the included wooden stick to gently push the rolled piece of flash paper securely into the magic wand.
d. Wand Activation:
• Hold the wand firmly in your dominant hand
• Ensure the wand is in the ON position
• Activate the wand by speaking the incantation and pressing the activation button.
e. Casting a Fireball:
• Point the wand away from people, animals, and flammable objects.
• Gently wave the wand in the desired direction.
• Concentrate on your intention to conjure a fireball, visualizing it in your mind.
Always be mindful of your surroundings and never aim the wand at anyone or anything you don't intend to affect.
f. Wand Deactivation:
After performing your magical display, deactivate the wand by using the switch button on the bottom of the wand. Ensure the wand is in the OFF position when not used.
While we are committed to providing a safe and enjoyable experience for our customers, it is essential to adhere to our user guide regarding the use of the Incendio wand and accessories.
Any attempts to use the wand, flash paper, or accessories in a manner not explicitly described in this Guide Sheet will lead to the voiding of warranty coverage and eligibility for returns. We retain the right to inquire about your product usage to ascertain adherence to the guidelines outlined herein. Any disparities discovered may result in the forfeiture of warranty coverage and return eligibility.
Furthermore, we may request proof of usage, such as videos or pictures, to substantiate any product-related claims made by customers. This is a routine procedure enacted to validate warranty protection and ensure compliance with our usage guidelines.
Help and Support
Issues with the Heating Element
If you find that the heating element of your Incendio Magic Wand is not functioning properly after the initial test, please follow the steps below to resolve the issue:
- Complete Charging: Make sure your Incendio Magic Wand is fully charged. The charging indicator on the cable should illuminate green to signify a full charge.
- Check the Power Switch: Confirm that the switch located at the bottom end of the wand is turned to the "ON" position.
- Press and Hold: If the above steps are in order, press and hold the "FIRE" button for 3-5 seconds to see if the heating element lights up.
- Document the Issue: If the heating element remains unlit, kindly record a video showing:
- Upload and Share the Video:
- Contact Our Support Team: Forward the link to your video, along with a description of the problem, to our support team at firstname.lastname@example.org.
Please Note: It is crucial to follow this procedure within the first 10 days of receiving your order.
Thank you for your patience and cooperation. We're committed to ensuring a satisfactory experience for all our customers.
If you believe that your Incendio Magic Wand package is incomplete, please follow the steps below to address the issue:
- Verify the Contents: Ensure that you've received the full set. Please note that the instruction manual is currently not provided in a physical format and is only available on this website.
- Document the Issue: Kindly take a photograph of the items you received.
- Contact Our Support Team: Share the photograph, along with a description of your order, with our support team at email@example.com.
We appreciate your understanding and patience. Our team is dedicated to assisting you and ensuring your satisfaction.
If upon receiving your Incendio Magic Wand, you notice any visible damage such as cracks, chips, or other defects, please follow these steps:
- Document the Defects: Take clear photographs or videos of the identified defects to clearly show the issue.
- Contact Our Support Team: Email the images or videos, along with a detailed description of the problem, to our support team at firstname.lastname@example.org.
We take such matters seriously and are committed to ensuring the quality of our products. Thank you for bringing this to our attention. We'll do our utmost to address and resolve the issue promptly.
Wand Ceases to Shoot
Over time, your Incendio Magic Wand's heating element might accumulate dust, soot, or remnants of burned flash paper. Here's what you can do if you encounter this issue:
- Gentle Cleaning: Carefully attempt to clear away any visible debris. You can delicately use a needle or cotton swab, ensuring you apply minimal pressure. Exerting too much force might damage the heating element, and in such instances, we may not be able to provide warranty service.
- Avoid Liquids: Do not use any cleaning solutions or water. These could harm the heating element or cause an electrical short.
- Soot Disposal: You might try gently blowing out any soot from the wand's nozzle.
Always ensure you handle the wand with care, prioritizing its functionality and your safety.
Please refrain from any self-interventions or modifications to the Incendio Magic Wand. Actions such as gluing, prying open, soldering, or any similar tampering will void your warranty. Always prioritize the integrity and safety of the product, and if you encounter issues, consult our support team before taking any measures on your own.